Local authorities may support broadband service operators to provide assistance to members of the public to help them with broadband installation issues and to provide alternative services until full fibre broadband is available.
Local authorities collect geographic data about services such as planning applications, water supplies, road networks and the environment for sharing through interactive maps and data sets.
Local authorities coordinate the roll out of the Government's National Broadband Plan by working with telecommunications companies to deliver broadband services and encourage the take up of high speed connectivity.
Local authorities provide free public WiFi in designated areas to increase public access to online services, promote economic growth, develop digital infrastructure and improve quality of life for residents, businesses and visitors.
Local authorities provide information to service users who subscribe to a free alert service by issuing updates about services such as road works, planning applications, severe weather and flood alerts and community notices through the messaging service.